About Us

Founded in 1995, Firich Enterprises Co., Ltd. has grown from a dedicated POS manufacturer into a global provider of intelligent commerce systems.

With deep expertise in hardware design, engineering, and manufacturing, the Company delivers a comprehensive portfolio of POS and self-service solutions, including all-in-one touch terminals, box PCs, monitors, kiosks, and related peripherals. Beyond individual products, we build integrated systems that support modern retail, hospitality, healthcare, and other service-driven environments.

Our Vision: To exceed customer expectations through reliable, high-quality solutions and forward-thinking design that shape the future of commerce.

Backed by a professional R&D team and in-house manufacturing capabilities, the Company develops reliable, high-quality solutions tailored to real market needs. Through modular product architecture and flexible production, we create scalable and customer-driven systems designed to adapt, perform, and grow with business demands.

We believe the future of commerce is not defined by standalone devices, but by how seamlessly everything works together. That is why we focus on building connected, practical, and forward-looking solutions that empower businesses to operate smarter and serve better.

Three Decades of Product Evolution

2025

Next-Generation XPPC and Self-Service

The PP-9815, PP-9815W and PP-9812W joined the XPPC portfolio, alongside the introduction of the XELF II Series and XELF Pro.

2024

New Product Platforms

FEC introduced XPOS Plus and the XComp family, further expanding its hardware platforms for commercial applications.

2023

XPPC Portfolio Expanded

FEC expanded the XPPC range with updated panel PC solutions, including the PP-9732WL, PP-9735L and PP-9735WL.

2018

XPOS Series Introduced

The XPOS Series was launched, introducing a new generation of slim and modular POS systems to the FEC portfolio.

2017

FEC UK Established

FEC established its UK operation as part of the company’s continued international expansion.

1995

FEC Founded in Taiwan

Firich Enterprises Co., Ltd. was established in Taiwan, beginning its development of POS systems and commercial computing hardware.

Certification Status

FEC’s current management systems cover quality, environmental management, information security, and occupational health and safety. Each system is continuously maintained, reviewed, and improved in accordance with the relevant international standards.

ISO 9001

Quality Management
2025.07 – 2028.07

ISO 45001

Occupational Health and Safety
2026.06 – 2029.06

ISO 14001

Environmental Management
2025.07 – 2028.07

ISO 27001

Information Security
2024.12 – 2027.12

Our Mission

  • To deliver innovative, comprehensive, and customer-driven POS and self-service systems that help businesses reach their full potential.
  • To continuously advance with state-of-the-art technology and practical design innovation.
  • To ensure customer satisfaction through stable performance, trusted quality, and long-term reliability.

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