Cookie Policy (UK)

Last updated: 14 August 2026

1. Introduction

The FEC UK EPOS STORE, operated by Firich UK Co., Ltd, uses cookies and similar technologies to ensure that our website functions correctly, support online shopping and payment, understand how visitors use our website and provide certain third-party services.

Some cookies are placed directly by our website, while others may be placed by third-party services that we use.

This Cookie Policy explains what cookies are, why we use them and how you can manage your preferences.

2. What are cookies?

Cookies are small text files that are stored on your computer, tablet, mobile phone or other device when you visit a website.

Cookies can allow a website to remember information about your visit, such as the contents of your shopping basket, login status or preferences. They can also be used to understand how visitors interact with a website.

Cookies may be:

  • First-party cookies, placed by the website you are visiting; or
  • Third-party cookies, placed by another service used by that website.

3. What are scripts?

A script is a piece of program code used to make a website operate correctly or provide interactive features.

Scripts may run on our website or through third-party services and, depending on their purpose, may use cookies or similar technologies.

4. Types of cookies we use

Strictly Necessary and Functional Cookies

These cookies are required for the operation of the FEC UK EPOS STORE and functions requested by the user.

They may be used for purposes such as:

  • Maintaining your shopping basket.
  • Processing checkout.
  • Maintaining account or login sessions.
  • Remembering website preferences.
  • Processing secure payments.
  • Preventing fraud and maintaining website security.

Because these cookies are necessary to provide services you request, they may be used without asking for consent where permitted by applicable law.

Statistics Cookies

Statistics cookies help us understand how visitors use the FEC UK EPOS STORE, such as which pages are visited and how users navigate the website.

We use this information to analyse and improve website performance and usability.

Where consent is required for statistics cookies, they will only be enabled after you have made the appropriate selection through our cookie preference controls.

Third-Party Content

Certain parts of our website may use third-party services, such as Google Maps or externally hosted web fonts.

When these services are loaded, information such as your IP address or device information may be transmitted to the relevant third party.

Where required, these services will be subject to your cookie or privacy preferences.

5. Placed Cookies and Services

We currently use the following services on the FEC UK EPOS STORE.

WooCommerce

Purpose: Functional / Strictly Necessary

We use WooCommerce to operate the online store, shopping basket and checkout functions.

WooCommerce may use cookies including:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_*
  • woocommerce_recently_viewed

These cookies are primarily used to maintain shopping basket and store functionality.

WooCommerce states that its standard storefront cookies do not themselves store personal information.

Google Analytics

Purpose: Statistics

We use Google Analytics to understand how visitors interact with the FEC UK EPOS STORE and to help us improve website performance, content and navigation.

Google Analytics may use cookies including:

  • _ga
  • _ga_*

Depending on the configuration used, additional Google Analytics cookies may also be placed.

These cookies may be used to distinguish website visits and collect statistical information about website usage.

We do not use Google Analytics cookies for personalised advertising unless this is separately disclosed and the appropriate consent has been obtained.

WordPress

Purpose: Functional

The FEC UK EPOS STORE is built using WordPress.

WordPress may use functional cookies for website administration, user authentication and preference management, including:

  • wordpress_logged_in_*
  • wordpress_sec_*
  • wordpress_test_cookie
  • wp-settings-*
  • wp-settings-time-*

Some of these cookies are primarily relevant to registered or administrative users and may not be placed for every visitor.

Stripe

Purpose: Strictly Necessary / Payment Security

We use Stripe to provide secure payment processing through the FEC UK EPOS STORE.

Stripe may use cookies and similar technologies to:

  • Process payments.
  • Maintain secure payment sessions.
  • Detect and prevent fraudulent transactions.
  • Protect payment and checkout functionality.

Cookies may include:

  • __stripe_mid

Stripe may use additional security or session cookies depending on the payment method and checkout configuration.

Stripe states that Stripe.js uses essential cookies for security, fraud prevention and operation of its payment services.

Google Fonts

Purpose: Website Display

We use Google Fonts to display certain typefaces used on the FEC UK EPOS STORE.

Where Google Fonts are loaded directly from Google’s servers, your browser may communicate with Google in order to retrieve the required font files. This may include transmission of technical information such as your IP address.

Google Fonts may not necessarily place a persistent cookie on your device; however, the external connection and associated processing are disclosed here for transparency.

Google Maps

Purpose: Maps / Third-Party Content

We use Google Maps to display location and mapping information on the FEC UK EPOS STORE.

When Google Maps content is loaded, your browser may connect to Google’s services and information such as your IP address and device information may be transmitted to Google.

Google may also use cookies or similar technologies in connection with Google Maps.

Where required, Google Maps content will be controlled through our cookie or consent settings before third-party content is loaded.

6. Consent and Cookie Preferences

When you first visit the FEC UK EPOS STORE, you may be presented with a cookie notice or preference control.

You can use these controls to accept or reject optional cookies where consent is required.

Cookies that are strictly necessary to provide functions you request, such as shopping basket, checkout, payment security and authentication, may remain active because the website cannot provide those functions correctly without them.

You can change your cookie preferences at any time using the Cookie Settings option available on our website.

Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

7. Managing or Deleting Cookies

You can also control or delete cookies through your web browser settings.

Most browsers allow you to:

  • View stored cookies.
  • Delete cookies.
  • Block cookies from specific websites.
  • Block third-party cookies.
  • Block all cookies.

Please note that blocking or deleting strictly necessary cookies may prevent parts of the FEC UK EPOS STORE from functioning correctly. For example, your shopping basket, account login or checkout may not operate as intended.

8. Third-Party Services

Third-party services used on the FEC UK EPOS STORE may process information in accordance with their own privacy and cookie policies.

The third-party providers currently relevant to this policy include:

  • Automattic / WooCommerce.
  • Google.
  • Stripe.

Their cookie practices and technologies may change from time to time.

We therefore periodically review the cookies and third-party services used on our website and update this policy where appropriate.

9. Personal Data

Where information collected through cookies or similar technologies constitutes personal data, it will be processed in accordance with our Privacy Policy and applicable UK data protection law.

Further information about how Firich UK Co., Ltd collects, uses and protects personal information is available in the FEC UK EPOS STORE Privacy Policy.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the cookies, technologies or third-party services used on the FEC UK EPOS STORE, or changes in applicable legal requirements.

The latest version will be published on our website and the Last updated date at the top of this page will be revised accordingly.

11. Contact Us

If you have questions about this Cookie Policy or how cookies are used on the FEC UK EPOS STORE, please contact:

Firich UK Co., Ltd
1A Cecil Road
London
NW9 5EL
United Kingdom

Email:
technical@fecpos.co.uk